Shipping & Returns

Shipping:

We make every effort to ship your order as quickly as possible. Please allow 5-7 business days for delivery of items in stock. And, for items in “high demand” (also known as items on backorder), we will ship these as soon as they are available. Items ordered together are not necessarily shipped together. Shipping on all domestic orders to the USA are prepaid according the pricing referenced below via UPS from CT. Items purchased with credit cards will be charged immediately and funds held until item ships or further notification is provided. Please contact Customer Service 800-622-0260 regarding orders being shipped out of the United States, rush deliveries, or shipments with special instructions.

Ground Shipping

To the contiguous USA, PO BOXES (USPS ONLY), APO – via UPS or USPS Mail:
Estimated Delivery Time: 5-7 Business Days

Order Range Shipping Rate
Up to $44.99 $6.95
$45.00 – $60.99 $10.95
$70.00 – $99.99 $12.95
$100.00 – $124.99 $15.95
$125.00 – $249.99 $19.95
$250.00 and Over FREE SHIPPING!

Ground Shipping

To Alaska, Hawaii, PR – via USPS Parcel Post

Order Range Shipping Rate
Less than $24.99 $10.00
$25.00 – $49.99 $20.00
$50.00 – $99.99 $30.00
$100.00 – $149.99 $50.00
$150.00 – $249.99 $65.00
$250.00 – $349.99 $75.00
$350.00 – $449.99 $100.00
$450.00+ Please contact Customer Service at 800-622-0260

Returns:

Please contact Customer Service at 800-622-0260 or through email at customerservice@earthanimal.com if you need to return your product for any reason. Thank you.